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8.9 million hours of volunteering: What TCS did with its employees’ time that no cheque could replace


  • TCS is redefining CSR by focusing on 8.9 million hours of employee volunteering, using professional skills to support communities, schools and non-profits.
  • Through initiatives like goIT, Tech4Hope and Leaders with Purpose, TCS is turning employee expertise into measurable social impact.

CSR has a money problem. It is almost always described in rupees and crores, as if writing a cheque were the same thing as producing change. TCS has spent several years building an argument for a different unit of measurement: hours. In its 2025 fiscal year, TCS employees worldwide volunteered 8.9 million hours, representing a 30% increase over the prior fiscal year. They have worked in support of communities, educational institutions and non-profit organisations.

goIT: Where STEM Meets Career Reality

The flagship STEM education initiative, goIT of TCS, has reached 1.8 million students over its lifetime. It is the largest corporate-led STEM education effort in the world. In FY25, 1,260 TCS employees volunteered 1,798 hours specifically as mentors and innovation competition judges for goIT, helping students transform from passive recipients of STEM content into active problem-solvers working on child rights, climate, health, and conflict prevention challenges. In FY26, the programme expanded its innovation challenge to include themes such as child well-being and conflict prevention. The second programme, Ignite My Future, reaches younger students with computational thinking fundamentals.

Tech4Hope: Pro bono, not charity

Tech4Hope, TCS’s pro bono consulting programme for non-profit organisations, delivered $1.4 million worth of in-kind services to North American non-profits in FY25. The model does not grant management. It is TCS professionals donating their actual professional expertise (software development, data analytics, infrastructure, process design) to non-profit organisations that need those services but cannot afford commercial rates. For a non-profit that would otherwise spend a significant share of its budget on IT infrastructure, a Tech4Hope engagement frees up funding for mission work. The myPurpose app, which TCS built internally, allows employees to find, register for, and track volunteer opportunities, thereby making the volunteering infrastructure itself a technology product.

Points of Light and What That Recognition Actually Means

In June 2025, Points of Light, one of the world’s largest volunteer-service organisations, named TCS one of the 50 most community-minded companies in the United States for the ninth consecutive year. The Civic 50 recognition is scored on four dimensions: investment (how much the company invests in its community engagement programme), integration (how connected it is to business functions), institutionalisation (how embedded it is in the company’s governance), and impact (what it measurably changes). Nine consecutive years on the list suggest an embedded, institutionally stable programme rather than a periodic CSR initiative that spikes in response to public attention.

Leaders with Purpose: Building Internal Changemakers

TCS’s Leaders with Purpose programme, now in its eighth cohort in FY26, is a nine-month competitive learning programme in which TCS employees compete to develop deep expertise in non-profit operations and end with a capstone project demonstrating local community impact. It is a way to develop social-purpose leadership within a commercial organisation. It builds the kind of employee who can bridge TCS’s technical capabilities and the non-profit world’s operational challenges without requiring either side to understand the other’s language fully. The programme design reflects an understanding that employee-led CSR is more durable when it is backed by real skill-building rather than organised as one-day volunteering events.

The Way Forward

8.9 million hours is not a number that fits in a CSR annual report column. It is a number that raises a question: what does a company actually produce when its people give their professional time to communities at this scale? TCS’s goIT data suggests an answer: 1.8 million students exposed to STEM thinking who might otherwise never have encountered it. The Tech4Hope data suggests another: non-profit organisations that can redirect their IT budget back into their mission because a team of professionals donated what consultants charge hundreds of dollars an hour for. India’s domestic CSR framework still primarily measures rupees disbursed. It should also begin measuring professional expertise mobilised. A company with 600,000 professionals globally has a social resource that no cheque fully captures. How those hours are deployed and for whom is a social-responsibility question as urgent as any budget allocation.


Clear Cut CSR Desk
New Delhi, UPDATED: September 14, 2026 13:00 IST
Written By: Tanmay J. Urs

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